Senior Insurance Claims Handler
We are delighted to be representing a well-established, specialist insurance company operating in the Employment Law arena that is seeking a Senior Claims Handler within its Manchester office.
Our client forms part of a major, well-known group that provides specialist HR services to the UK business community, and this insurance division offers a specialist Commercial Legal Protection policy to its customers.
If you are from an Employment Law background and are looking for less stress, and a varied and challenging role within the general insurance sector, then look no further than this…
This is a terrific opportunity to join our client’s busy insurance claims team, where you will process, review and manage the insurance element of Employment Tribunal claims. You’ll ensure that the right insurance position is put in place and fed back to panel Solicitors, enabling them to take the case forward. Specific duties will include, but certainly not be limited to, collecting accurate information and documents to proceed with insurance claims, reviewing tribunal papers against detailed logs of advice given to respondents, and analysing claims made by policyholders. In addition, you will determine policy coverage and handle suitable award reserving, as well as reviewing, authorising and rejecting, where appropriate, payments raised by colleagues. As part of your senior role, you’ll also be responsible for supporting, coaching and mentoring junior Claims Handlers.
It is likely that you will be transitioning from a Legal background, as did the Manager of this specialist team. They confirm that since joining the insurance industry, "they have never looked back", and they cite the benefits as being, "less stress, a chance to move away from the constant pressure of targeted, billable hours, less 'dog eat dog’, and the opportunity to carve a varied and rewarding career within a growing insurance business." Because this is fairly small but growing team within a large, well-known group, the hiring manager says that this results in there being a lot of very interesting projects to work on, and a heightened level of involvement, autonomy and responsibility than is found in larger insurers.
It is absolutely essential that you have a good working knowledge of Employment Law and Tribunal processes, together with strong negotiation, decision-making and organisational skills. As expected, attention to detail and sound report-writing skills are required, as is the ability to effectively assess junior consultants’ training needs and work collaboratively to objectively audit others’ work and deliver constructive feedback where required.
This company has an ambitious growth strategy and is bringing out further products to the market. As such, this role has clear scope for development as the business continues to evolve.
The firm operates a hybrid-working arrangement, allowing you to work one day a week from home, and the rest within superb offices in Manchester city centre.
You will be rewarded with a competitive basic salary, together with a range of company benefits including a healthy annual profit share.
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General Insurance and Financial Services Recruitment
info@astoncharles.co.uk
Insurance Risk & Regulatory Advisory, Manager, Financial Services, London
EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including commercial banks, investment banks, broker-dealers, asset managers, insurance and energy trading companies.
EY UK Insurance Risk & Reg team combined with the actuarial team is the largest in EMEIA and have a market leading position in risk management, supporting on many Solvency II and enterprise risk management engagements with large multinational clients.
The EY Enterprise Risk Services practice delivers sustainable benefits to our clients though enhancing business decisions using improved and effective risk management.
The opportunity
The opportunity – the CRO agenda is one that we seek to meet and is evidenced by our regular thought pieces in this area.
As risk management matures in the insurance industry and the challenges of Brexit are faced, there is an opportunity for leading consultancies to clearly articulate their vision for best-practice enterprise risk management and culture across the industry. This will range from organisational culture and design, enhancement of risk appetites, flow of information and risk identification, and how companies respond to information received. It is from here that companies can then be advised on specific elements of the framework in more detail, from modelling and managing specific risks to designing detailed management information – ultimately performing a full transformation programme for the client, using all of EY’s advisory services.
Our objective is to be market leading on the CRO agenda and the aim of this role is to build and deliver that market leadership in the area of Enterprise Risk Management.
Your key responsibilities
As a Manager within the Risk and Regulatory Advisory team in Insurance your typical engagements supported by our insurance professionals include:
• Design and review of end-to-end risk management frameworks
• Design and review of governance and organisational structure
• Support firms as they prepare for Brexit
• Risk management culture and effectiveness design and review
You will:
• Contribute to the articulation of EY findings, conclusions and recommendations in writing or verbally
• Support the analysis of emerging issues, the articulation of an EY point of view and the development of an EY proposition
• Responsible for engagement planning, management, and leading small teams in insurance engagements
• Lead EY work on-site on a day to day basis
• Support bids and proposals for new client opportunities and grow existing valued relationships
• Work effectively as a team member sharing responsibility, providing support and updating senior members on progress
• Mentor staff and conduct performance reviews and contribute to performance feedback for staff
• We are looking for individuals who have a proactive attitude and are seeking the opportunity for personal and professional growth.
Skills and attributes for success
To qualify for the role, you must have
• Typically, 5+ years’ experience of General and/or Life Insurance risk experience at a major insurer, broker or intermediary, PRA or another Advisory firm
• Knowledge and experience of risk management frameworks in insurance organisations
• Up to date knowledge of the regulatory environment impacting insurers
• Business consulting experience, with excellent client liaison and communication skills as well as commercial awareness
• Knowledge, or experience of supervisors activity on risk management related matters in insurance firms would be advantages
• Strong project management experience ideally relating to risk projects in insurance businesses
• Strong academic background at least a 2:1 within a bachelor’s degree (or equivalent) in a business, actuarial or finance related degree
• Report writing and presentations skills
• Client management skills and ability to build and develop networks and relationships
• Experience of managing and developing people through effectively supervising, coaching, and mentoring will be required.
• Strong written and verbal communication skills for report writing and client presentations
• Ability to work in a client facing and consulting role, with the ability to build networks and relationships
• There will be opportunity travel in these roles and to work across borders
Ideally, you’ll also have
• Robust presentation skills and professionalism
• Ability to prioritise and challenge
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now.
Responsibilities, Qualifications, Certifications - External
Who we are
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance
Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters
Insurance Advisor
We are actively looking for an Insurance Advisor to join our Fareham A-Plan team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications.
About you:
• You will enjoy having conversations with people, listening and building relationships as it’s important that we really get to know our clients and understand their requirements.
• You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don’t have a "one size fits all" approach
• You may currently be working in a sales role and are now looking for a career. A-Plan don’t require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications.
• You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that’s equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution.
• You will be ambitious. A-Plan promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed.
Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer:
• 22 days holiday, increasing to 27 days through service (plus bank holidays)
• Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by A-Plan
• Excellent training and development schemes with accelerated career progression
• Company funded CII professional qualification
• Cycle to work loan scheme
• Discount on gym membership across the UK - national and local gyms included
• Flexible benefits include critical illness cover, private medical insurance, income protection etc.
• Access to hundreds of highstreet retailer discounts through our reward and recognition platform
• Employee Assistance Programme (EAP) to support employees outside of work
• Employee discount on wide range of insurance products
A-Plan, part of Howden Group Holdings, consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances
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